Kate West Reviews: Customer Service

Mac
a kate west favorite

So I went to the Mac store yesterday, having made an appointment with a "Genius". We met at the Genuis Bar and he advised me on where to get a new battery, at a place cheaper than any Mac store. Very Macys/Gimbles MIRACLE ON 34TH STREET of them. Cute experience. And all free!

Try it sometime!

And don't get me started on IPods - they SO rock. Everything about Macs is so user friendly, forget about the "hipness", that's just icing on the cake. (MUST you always try to make it so hard for us Microsoft?)

More Mac Love:

[The First Mac]

[John Hodgson as PC and Justin Long as Mac]

Latest ads here: http://www.apple.com/getamac/ads

And the classic Minesweeper game coming soon to a theater near you!

The Feud:
Pirates of Silicon Valley Read more!

a kate west reflection

I'm sure everyone else agrees and that this issue has been talked about to death, but can I just say again that flying really sucks? Less and less leg room, more and more delays, longer and longer security lines and rude and harried staff. Talk about lousy customer service. They overbook to make money and then they lose your luggage? Is anyone old enough to remember when flying was a grand experience and people dressed up to make the journey, just like on a long ocean voyage? Those days are gone and no romantic travel is left, except maybe railway and that's just another commuter line. How did we let this happen? No business regulation? Airlines know we have to fly so they can pretty much treat us any way they want. Seems like we're pretty much trapped.

Although Virgin Atlantic now offers more space, plus a way to IM the cute guy in Row D. At least that way, you're distracted from everything else that's such a pain. Seems the coolest way to go. If you have to go at all, I suppose.

www.virgin-atlantic.com

Still beyond frustrated? Go here: www.flyersrights.com. Read more!